Meet The Team

As a collective, we are making a difference by bridging business and potential. We are dedicated to closing the gender parity gaps for women in business. As a team, we hope you will join us to make a change together. Connect with us!

CEO and Founder

Gail Letts is the current CEO & Founder of LETTS CONSULT - a business which she founded in 2019 to help businesses transform policies, procedures, product and practices for the future. LETTS CONSULT concentrates its work in 3 areas: strategy, talent and culture. LETTS CONSULT holds as its core that for businesses to be successful, they need to have and execute a strong strategic plan that places a high value on corporate social responsibility. A commitment to diversity, equity, inclusivity and community is embedded in the foundation of all work.

Office Manager

Janet Freeman joined the LETTS CONSULT team as Office Manager in June 2021. Prior to joining LETTS CONSULT, Janet was with SOAR365 as an Account Manager. Janet has a great depth of experience having worked at Federal Reserve Information Technology for 16 years as a Financial Analyst, Compensation Reporting Analyst and Human Resources Analyst. Janet also worked for Crestar Bank/SunTrust Bank and First Union National Bank in a variety of analytical roles, focusing on tracking, reporting and research. Janet’s educational background includes a Mini MBA from the Robins School of Business/University of Richmond, and coursework in computer information systems from both J. Sergeant Reynolds and Piedmont Community College. Janet is professionally affiliated with the American Bankers Association, the Young Women’s Christian League, the Richmond Chapter of the National Association of Urban Bankers and the Virginia Foundation for Women.
Research Analyst

Abby Nichols joined the LETTS CONSULT team in 2019 as an intern. Abby is from Richmond, VA where she graduated from St. Catherine’s School in 2017. She is currently a senior at the University of Richmond and is studying Philosophy, Politics, Economics, and Law (PPEL).


Executive Coaching

Karen has designed and delivered executive, leadership, and management development programs and facilitated organizational development interventions for both public, private, and non-profit organizations. Karen has over 25 years in banking and as an independent consultant to public, private sector, and non-profit organizations. Karen is a certified executive leadership coach.

Equity, Inclusion and Culture

Adrienne Whitaker has over 15 years experience in diversity, equity, and inclusion (DEI) in various leadership roles working in the public, private, and non profit sectors. She serves as the DEI Director of a statewide agency. She formerly was a senior business development executive at SOAR365 where she was responsible for securing contracts with companies, non-profits as well as local, state and federal government agencies including military base contracts to provide employment opportunities for men and women with disabilities. She served as the Vice President of Philanthropy & Marketing at Virginia Home for Boys and Girls; as Vice President of Institutional Advancement & External Affairs at Virginia State University; and as Senior Vice President of Sales & Marketing at SunTrust Bank., where she was also responsible for diversity initiatives, community outreach, and corporate social responsibility.


Leadership Development

Ditu Kasuyi is the President and CEO of Kasuyi and Associates, LLC, an executive coaching firm in Richmond, VA. The company educates, motivates, and empowers professionals to develop their unique aptitudes for influence. Born in the Democratic Republic of the Congo, his mother’s inspirational immigration journey motivated him to dedicate his life to empowering others. He holds multiple certifications (John C. Maxwell, Franklin Covey Coaching, Prosci Change Management), along with an MBA from Averett University and BSBA from Saint Paul’s College. When not engaged with clients or enrichening his spirit, he spends time with his wife, Melanie Lee, and their son, Ditu II.

Donna Highfill
Donna S. Highfill

Organizational Development

Donna brings over 30 years of experience as an organizational development consultant with a focus on change and performance. She has implemented key change strategies with Fortune 500 companies that include consumer lending, mortgage, investment, retail and Commercial insurance. She has coached executives nationwide on how to implement change while simultaneously driving performance. Outside of DLG, Donna is a speaker, writer, and Boxer enthusiast (the dog kind). She has written three books, has had numerous articles published in HuffPost, Across the Board, Pastoral Forum, and Roanoker Magazine. And has also been a guest blogger on multiple websites. She speaks to women’s groups across the country on topics like change and confidence. Donna studied at Wake Forest University, with master’s level courses completed at Hollins University.
Jane Woodcox

Business Development & Strategy Consultant
Mraz & Company

Mraz & Company is an event and development strategy consulting agency comprised of a team of professional story-tellers, marketing and communication executives and more, who specialize in advancing artistic and inclusive communities and audience engagement campaigns. As a strategic partner for Letts Consult, Mraz & Company’s team provides event management, corporate partnership procurement and consulting services.

Advisory Board Members
Nancy Bagranoff

Professor of Accounting and University Professor, University of Richmond

Nancy Bagranoff is Professor of Accounting and University Professor at the University of Richmond. She was Dean of the Robins School from 2010 until 2019. Prior to her current appointment she served as Professor of Accounting and Dean of the College of Business and Public Administration at Old Dominion University. Dr. Bagranoff has taught at several universities and has extensive volunteer academic and professional service experience.
Meg Hendrick Downs

Consultant, Strategic Planning & Business Development

Meg provides strategic planning and business development to small businesses and non-profits. Her career has covered many different settings offering a common theme – strength through relationships and a clear vision for success. Meg has worked in higher education medical outreach at the University of North Carolina, non-profit support and development, and, most recently, for her own consulting firm. Using a wide array of relationship building expertise, Meg assists her clients in reaching their full potential.

President Free Agents Marketing

With over 20 years of marketing experience in health care, retail, financial services, hospitality/development and the automotive industries, Ken loves measurable results, connecting talented professionals, building the right teams to meet my clients’ desired outcomes and having fun along the way.
Nancy Thomas

Professor of Accounting and University Professor, University of Richmond

Nancy Thomas is the CEO/President of Retail Merchants Association (RMA). Prior to her current role, Nancy was involved in retail for 27 years with This End Up Furniture, as owner of Arcade on Grove and a partner with Turn Key Interiors.


Get in touch to find out more about our services and programs and to schedule Gail for a speaking engagement.

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